returns & exchanges

All meejee customers have the option to return their unopened product(s) within 30 days after delivery for a full refund. Because our products are intended for facial use, we do not accept returns for products that have been opened or used in any way. 

If you would like to return or exchange your product, please reach out to us at returns@meejee.co with your order number and we'll take care of the rest. 

warranty

We offer a 1 year limited warranty on our meejee cleansing devices: 

Meejee warrants this device for a period of one (1) year after the original date of purchase against defects due to faulty workmanship or materials arising from Normal Use of the device. The warranty covers working parts that affect the function of the device. It does not cover cosmetic deterioration caused by fair wear and tear, or damage caused by accident, misuse or neglect. Any attempt to open or take apart the device or its accessories will void the warranty.

If you discover a defect and notify meejee during the warranty period, meejee will, at its discretion, replace the device free of charge. Claims under warranty must be supported by reasonable evidence that the date of the claim is within the warranty period. To validate your warranty, please keep your original purchase receipt for the duration of the warranty period. Replacement products claimed under warranty are not entitled to renewed 1-year warranty coverage. In the situation that your product was part of a limited edition that has been discontinued, you may be issued a replacement product of the same model, but a different color / design.

This Limited Warranty is exclusive of all other warranties, whether oral or written, express or implied. There are no implied warranties created by the manufacture, sale or use of the product.

To claim your warranty, please email warranties@meejee.co with your proof of purchase (order number or otherwise) and describe the issue or defect to the best of your ability. We'll help you from there.

[Modified: 6/20/2020]